Privacy Policy
Effective Date: June 2026
Privacy Policy for PinBuild+, PinSole, PinCraft, and PinCloud
This Privacy Policy describes how Pinovation Tech Ltd (“Company”, “we”, “our”, or “us”) collects, uses, stores, protects, and discloses information when users access or use our mobile applications, including:
- PinBuild+
- PinSole
- PinCraft
- PinCloud
These applications are designed to support business operations, enterprise resource planning (ERP), customer relationship management (CRM), workforce management, inventory management, project management, and related business activities.
Application Publisher Information
Android Applications (Google Play Store)
Publisher Name: PTL_Absar
iOS Applications (Apple App Store)
Publisher Name: PINOVATION TECH LTD
Both publisher accounts are owned, operated, and maintained by Pinovation Tech Ltd.
By downloading, installing, or using any of our applications, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Developer and Contact Information
Company Name: Pinovation Tech Ltd
Website: https://pintechltd.com
Support Email: info@pintechltd.com
For questions regarding privacy, security, or data handling practices, please contact us using the information above.
2. Information We Collect
Depending on the features used, we may collect the following information.
2.1 Account Information
When users access our services, we may collect:
- Name
- Employee ID
- Username
- Email Address
- Phone Number
- Company Information
- Department Information
- Designation Information
2.2 Device Information
We may collect:
- Device Model
- Operating System Version
- Device Identifiers
- Application Version
- Crash Reports and Diagnostic Information
- IP Address
This information helps maintain application security, stability, and performance.
2.3 Location Information
Certain features require access to device location.
Location information may be collected when:
- Recording employee attendance
- Tracking field visits
- Verifying customer visits
- Monitoring assigned work locations
- Managing workforce activities
- Route verification and reporting
Location access is collected only when authorized by the user and permitted by organizational policies.
For workforce management functionality, background location access may be used when the application is minimized or not actively in use, subject to user permission and platform requirements.
2.4 Photos, Media, and Documents
Our applications may request access to:
- Camera
- Photos
- Media Files
- Documents
This access is used for:
- Profile Photographs
- Customer Documents
- Project Documentation
- Site Visit Evidence
- Service Reports
- Business-Related Attachments
We do not access photos, videos, or documents unrelated to application functionality.
2.5 Notification Data
We may collect device notification tokens to provide:
- Task Notifications
- CRM Reminders
- Follow-Up Reminders
- Attendance Notifications
- Approval Notifications
- System Alerts
3. How We Use Information
We use collected information to:
- Provide and maintain our services
- Authenticate users
- Process attendance records
- Verify work activities
- Deliver notifications
- Improve application performance
- Prevent fraud and unauthorized access
- Generate business reports
- Support customer requests
- Comply with legal obligations
4. Location Data Usage
Location information is used solely for legitimate business purposes, including:
- Employee attendance verification
- Customer visit confirmation
- Field workforce management
- Route monitoring
- Service activity verification
- Location-based reporting
Location data is never sold to third parties.
Users may disable location permissions; however, certain application features may become unavailable or function with limited capabilities.
5. Data Sharing and Disclosure
We do not sell personal information.
5.1 Employer Organizations
If you use our applications through your employer or organization, collected data may be accessible to authorized administrators of that organization.
5.2 Service Providers
We may share information with trusted service providers assisting us with:
- Cloud Hosting
- Data Storage
- Push Notification Delivery
- Technical Support
- Analytics Services
These providers are contractually required to maintain confidentiality and protect user information.
5.3 Legal Requirements
We may disclose information if required by:
- Applicable Laws
- Government Authorities
- Court Orders
- Regulatory Requirements
6. Data Security
We implement reasonable technical and organizational safeguards, including:
- Secure Authentication
- Access Controls
- Encrypted Data Transmission
- Monitoring and Logging
- Role-Based Authorization
While we strive to protect user information, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain information only for as long as necessary to:
- Provide Services
- Fulfill Contractual Obligations
- Meet Legal Requirements
- Resolve Disputes
- Enforce Agreements
Retention periods may vary based on business, contractual, and legal requirements.
8. User Rights
Depending on applicable laws, users may have the right to:
- Access Personal Information
- Request Corrections
- Request Deletion Where Permitted
- Withdraw Permissions
- Request Information Regarding Collected Data
Requests may be submitted to:
Email: info@pintechltd.com
9. Children’s Privacy
Our applications are intended for business and professional use.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, appropriate steps will be taken to remove it.
10. Third-Party Services
Our applications may integrate with third-party services, including:
- Google Play Services
- Firebase Cloud Messaging (FCM)
- Apple Push Notification Service (APNs)
- Authentication Providers
- Cloud Hosting Providers
- Analytics and Monitoring Services
These third parties maintain their own privacy policies and practices.
11. International Data Transfers
Information may be processed and stored in countries where our service providers operate.
By using our applications, you consent to such processing and transfer where permitted by applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted at:
https://pintechltd.com/privacy-policy/
Continued use of our applications after updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
Pinovation Tech Ltd
Website: https://pintechltd.com
Email: info@pintechltd.com
This Privacy Policy applies to the mobile applications PinBuild+, PinSole, PinCraft, and PinCloud, published through Google Play, Apple App Store, and other authorized distribution channels.